From a Fastrack Reflex Vox cracked screen to a Reflex Play battery replacement, Toughees Telecom fixes every Fastrack smartwatch model — Reflex Vox, Play, Play Plus and Hello — with same-day service, transparent pricing and a 90-day warranty. Walk in or book free doorstep pickup anywhere in South Delhi.
If you've cracked your Fastrack Reflex screen, noticed the battery draining fast, or your charging pins have stopped making contact, you don't need to wait days at a crowded service centre. Toughees Telecom, located in Safdarjung Enclave, South Delhi, specialises in fast, affordable and reliable Fastrack smartwatch repair in Delhi for every model across the Reflex Vox, Play, Play Plus and Hello range.
We're an independent, multi-brand local repair shop serving Safdarjung Enclave, Green Park, Hauz Khas, AIIMS, Sarojini Nagar, Bhikaji Cama Place and the rest of South Delhi within a 5–7 km radius — with technicians familiar with Fastrack's Reflex smartwatch range and Bluetooth calling hardware.
Fastrack, one of India's most trusted watch brands, has built a strong smartwatch following with the Reflex series, offering Bluetooth calling and fitness tracking at accessible prices. Every Fastrack watch that comes into our shop is repaired quickly and affordably, matching the same value-focused approach the brand is known for.
From a five-minute charging pin repair to a full motherboard-level chip repair, here's everything we handle in-house for Fastrack smartwatch users across Delhi:
Cracked glass, unresponsive touch, or display lines — we replace Fastrack Reflex watch screens across all models, usually within 1–3 hours.
If your Fastrack Reflex watch drains fast or barely lasts a day, we replace it with a high-grade tested battery, usually same-day.
Watch not charging, or the magnetic charging pins not making contact — our technicians clean or repair the charging contact assembly.
A broken strap lug or loose band pin can be repaired or replaced without touching the internal electronics.
Fogged-up display or water ingress after swimming or a shower? We recover the device and reseal it to restore water resistance where possible.
A stuck, unresponsive or loose side button or digital crown is usually a quick mechanical fix, done same-day.
Muffled call audio, no sound on notifications, or a mic that isn't picking up your voice clearly — repaired in-house.
Inaccurate or non-functional heart rate, SpO2 or other health sensor readings are diagnosed and repaired at the sensor module level.
Boot loops, failed updates, a frozen screen or unresponsive software — we restore your Fastrack Reflex watch without touching your data where possible.
Watch not pairing with your phone, or GPS location not tracking accurately — diagnosed and repaired at the antenna or module level.
Dead watches, short-circuit faults and liquid-damaged boards are diagnosed at component level — often saveable without a full board swap.
A cracked or loose back panel housing the sensors can be replaced without affecting the watch's internal electronics.
We stock parts and have hands-on repair experience across the full Fastrack Reflex lineup:
Reflex Vox series (Bluetooth calling): Fastrack's flagship Bluetooth calling line with a large display and voice assistant. Screen repair on Vox models requires premium compatible AMOLED panels, which we keep in stock.
Reflex Play & Play Plus series: Feature-rich options with built-in games and comprehensive health trackers. Screen and battery replacement are our most requested repairs on these models.
Reflex Hello & Reflex (base): Fastrack's entry-level smartwatch options. Repairs here are typically our most affordable across the Fastrack range, with fast turnaround.
PricingExact Fastrack watch repair cost in Delhi depends on the specific model, the part grade selected (premium compatible vs. standard compatible), and the extent of damage. Below is an indicative range for the most common repairs — call us for an exact quote on your model.
| Fastrack Reflex Series | Screen Replacement | Battery Replacement |
|---|---|---|
| Reflex (base) / Reflex Hello | ₹1,000 – ₹2,000 | ₹700 – ₹1,300 |
| Reflex Play | ₹1,500 – ₹2,800 | ₹1,000 – ₹1,700 |
| Reflex Play Plus | ₹2,000 – ₹3,600 | ₹1,200 – ₹2,000 |
| Reflex Vox series | ₹2,500 – ₹4,500 | ₹1,400 – ₹2,300 |
Prices are indicative starting ranges as of 2026 and vary by exact model, part grade selected, and current part availability. Motherboard and water-damage repairs are quoted after a free physical diagnosis. Call +91 99715 85123 for an exact quote.
Common IssuesAcross the Fastrack watches we see every month at our Safdarjung Enclave shop, a handful of issues come up again and again. Recognising your symptom below can give you a rough idea of what's wrong before you even walk in.
Bring your Fastrack Reflex watch in or arrange pickup — we inspect it and identify the exact fault at no cost.
We explain the issue in plain language and give you a clear price before starting any repair.
Most screen, battery and strap repairs are completed in 1–3 hours while you wait.
We test touch response, sensors and battery health, then hand it over with a 90-day warranty.
As an independent, multi-brand repair shop, we don't fit brand-original parts — instead we're upfront about two tested compatible-part grades: premium compatible displays and batteries, which offer performance closest to a new device and cost more, and standard compatible parts, which offer solid everyday performance at a lower price. We'll explain both options for your specific Fastrack Reflex model and let you choose — there's no pressure to pick the more expensive option, and either way, your repair is backed by our 90-day warranty.
Battery GuideFastrack Reflex watches show battery percentage directly on the watch face or in the companion app. As a general guide, if your watch that used to last a week on standby now needs charging every day or two, or shuts down unexpectedly at higher percentages, it's a sign the battery has degraded. We test battery health as part of every diagnosis, even when a customer comes in for an unrelated issue, so you always know where your battery stands.
With so many online repair guides and YouTube tutorials available, it can be tempting to attempt a Fastrack Reflex watch repair yourself. In practice, this carries real risk: smartwatches use extremely small screws, delicate flex cables and adhesive-sealed cases designed to resist water — meaning a botched DIY attempt can permanently break water resistance or damage components that are difficult to source individually. Bringing your Fastrack Reflex watch to a specialist repair shop in Delhi protects both the device and your wallet in the long run.
CoverageOur Safdarjung Enclave shop is easily reached from Green Park Metro Station, AIIMS, Safdarjung Hospital, Bhikaji Cama Place and Sarojini Nagar. We also offer free doorstep pickup and drop-off for Fastrack Reflex watch repairs within 5–7 km of our shop, covering Hauz Khas, INA Colony, R.K. Puram, Moti Bagh, South Extension, Vasant Vihar, Chanakyapuri and more — see our Areas We Serve page for the complete list.
ReviewsReal Google reviews from South Delhi customers who've trusted us with everything from a cracked Fastrack Reflex screen to a charging pin repair.
"My xiaomi screen repair was done very well they are good people. A perfect mobile shop near me. Everyone from safdarjung enclave like his staff and quality of work and price."
"Excellent place. I learned about Toughees Telecom through a friend during my stay Delhi when I broke my iPad screen and needed it for my official work. The experience was excellent: high-quality work, fair pricing, and timely service. They definitely deserve a 5-star review and recommendation."
"Finally able to see your listing, sending my Samsung mobile for repair which I bought recently."
"My iPhone water damaged repair was done 100% ok. They are the best mobile phone shop I have ever seen. Highly professional and cost friendly too. Best of luck."
"Best mobile shop I have ever seen, professional people like them are few, they are actually a support care type of guys. They repaired my iPhone on a hardware issue and that too in the covid restriction period. Happy to see the sanitisation precaution they had adapted. These guys are all set. And in fact they sell new mobile accessories, MacBook, laptop etc. I am happy to be here. Good luck."
"Just got my water damaged iPhone 6 repaired from Toughees Telecom. Trust me people, their service is impeccable. Repaired my spoiled home button and blinking screen issues in just a day and at a very affordable price. And they gave me a tempered glass and a cover as complimentary. I browsed the internet and got the best reviews on Toughees Telecom, and I must say I went to the right place."
"Guys did a fantastic and quick job in repairing my Pixel 6 Pro. Sachin was helpful throughout the process. Would definitely recommend them for mobile repairs. Thanks guys!"
"It has been a pleasure, I have never heard that this kind of committed service exists. I visited your store through a Google search for my iPhone glass repair and was not aware it would be done for free as your store was celebrating its 10,000th gadget repair. The workmanship and spare part quality is appreciated too."
"Toughees Telecom, from the beginning days of mobile handsets — 20 years of association. A repeated name in mobile repair and whenever I need to buy a new mobile handset. Their turnaround time and pricing has been excellent."
"Great repair service centre for Apple products - iPhone, iPads and iPods. I went there to get my touch screen replaced for my iPod. The work was done in 30 minutes. Great reliable, trustworthy service. Along with satisfactory price I was given a free screen guard. I would recommend Toughees Telecom services to all."
"The recommendation was so high from a dear friend that I travelled 30 kms for my Samsung Note and iPhone screen hardware repair, which had been denied by a local repair shop. They needed 2 days but they definitely fixed it and delivered it back to my office. Very popular there."
"Got my iPhone 7 battery changed — though there was some issue with the battery at first, they replaced it again on my second visit, no questions asked, and even gave me a new tempered glass complimentary. Great place to get iProducts fixed."
"Here's a story to tell — I'm a software professional on a project in California, and my iPhone 6s went for a toss while travelling. The screen developed a minor crack and I was leaving for India in 2-3 days, and my phone was already out of warranty. I planned to find an expert in Delhi once I landed. The day before I left, my colleague Andrew saw the cracked glass and suggested the Apple centre in town — but when he found out I had different plans, I couldn't believe that Toughees Telecom is known in California too. Andrew was already a happy customer of theirs from a trip to India. I finally got my iPhone screen replaced by them, and it looks perfect again — they deserve all five stars. Keep your values high!"
"My iPhone had a charging port issue — it was not charging because of a problem with the port. I called them and they said they would fix it. I went there and within 30 minutes they got the job done at a very reasonable price. They were very polite. For iPhone users, this is the place to visit."
"Toughees Telecom is a one-stop shop for all your mobility requirements, whether buying a new device or servicing your existing one — you will get everything here. They also offer mobility solutions like MDM and applications for corporates, and deal in various brands including Samsung, Apple, Lenovo and Nokia. You can also get lucrative exchange offers here with easy EMI options."
"I had a damaged charging jack in my Samsung Galaxy S3 and had been to a number of repair centres without getting it solved. A friend told me about Toughees Telecom, the best mobile repair service centre in South Delhi — my phone was repaired in good time at the best price. Got the best solution to my problem."
"A good place for iPhone repair and other brands too — good service, I have been doing business with them for years. Always recommended. They also sell new phones too."
"My iPhone 7 was having an overheating problem. I went to mobile repair shops near my office in Gurgaon Cyber City but wasn't really convinced by the engineer's attitude. On my way home through the metro station, I found Toughees Telecom, known for premium iPhone repair services in Delhi — it was the right decision. Everything was systematic and the job was done perfectly. The staff were friendly and explained why my phone had the problem and what precautions to take in future."
"Very great and genuine guys I have ever met. I went there for my Samsung Galaxy J7 (2016 model) camera lens repair last year, and they told me in a very positive and honest way, "Don't repair this, otherwise your mobile will go down — it's just a waste of money.""
"I needed the latest Apple iPad, a MacBook and an Apple Pencil, and tried many places without luck — they arranged all of it for my order. Amazing guys, completely trustworthy with a GST-paid bill. Checked the Apple warranty and it's all in order. They also gave me a free screen guard."
"I was very satisfied with Mr Seth's answer that he doesn't support or market on-site home mobile repair visits. I had almost been taken for a ride by a flashy advertisement and ended up with a shabby home visit with zero repair knowledge. It's better to visit professional shops like this and build trust before ever allowing an engineer home visit. I am happy with this company's work — Toughees Telecom is professional and well known for mobile repair."
"Mr Seth, you used to be so easily found on Google Maps just by searching the mobile phone brand keyword — I had to search by your company name directly this time for my iPhone repair issue. Did something happen to the listing? I hope Google restores your genuine listing soon. Best wishes."
"finally able to see your listing , son where are your reviews disappeared . sending my Samsung mobile for repair which I bought recently"
"My iPhone water damaged repair . Was done 100% ok. They are best mobile phone shop I have ever seen. Highly professional and cost friendly too. Best of luck"
"My xiaomi screen repair was done very well they are good people. A perfect mobile shop near me. Everyone from safdarjung enclave like his staff and quality of work and price."
"Excellent place. I learned about Toughees Telecom through a friend during my stay Delhi when I broke my iPad screen and needed it for my official work. The experience was excellent: high-quality work, fair pricing, and timely service. They definitely deserve a 5-star review and recommendation."
"Finally able to see your listing, sending my Samsung mobile for repair which I bought recently."
"My iPhone water damaged repair was done 100% ok. They are the best mobile phone shop I have ever seen. Highly professional and cost friendly too. Best of luck."
"Best mobile shop I have ever seen, professional people like them are few, they are actually a support care type of guys. They repaired my iPhone on a hardware issue and that too in the covid restriction period. Happy to see the sanitisation precaution they had adapted. These guys are all set. And in fact they sell new mobile accessories, MacBook, laptop etc. I am happy to be here. Good luck."
"Just got my water damaged iPhone 6 repaired from Toughees Telecom. Trust me people, their service is impeccable. Repaired my spoiled home button and blinking screen issues in just a day and at a very affordable price. And they gave me a tempered glass and a cover as complimentary. I browsed the internet and got the best reviews on Toughees Telecom, and I must say I went to the right place."
"Guys did a fantastic and quick job in repairing my Pixel 6 Pro. Sachin was helpful throughout the process. Would definitely recommend them for mobile repairs. Thanks guys!"
"It has been a pleasure, I have never heard that this kind of committed service exists. I visited your store through a Google search for my iPhone glass repair and was not aware it would be done for free as your store was celebrating its 10,000th gadget repair. The workmanship and spare part quality is appreciated too."
"Toughees Telecom, from the beginning days of mobile handsets — 20 years of association. A repeated name in mobile repair and whenever I need to buy a new mobile handset. Their turnaround time and pricing has been excellent."
"Great repair service centre for Apple products - iPhone, iPads and iPods. I went there to get my touch screen replaced for my iPod. The work was done in 30 minutes. Great reliable, trustworthy service. Along with satisfactory price I was given a free screen guard. I would recommend Toughees Telecom services to all."
"The recommendation was so high from a dear friend that I travelled 30 kms for my Samsung Note and iPhone screen hardware repair, which had been denied by a local repair shop. They needed 2 days but they definitely fixed it and delivered it back to my office. Very popular there."
"Got my iPhone 7 battery changed — though there was some issue with the battery at first, they replaced it again on my second visit, no questions asked, and even gave me a new tempered glass complimentary. Great place to get iProducts fixed."
"Here's a story to tell — I'm a software professional on a project in California, and my iPhone 6s went for a toss while travelling. The screen developed a minor crack and I was leaving for India in 2-3 days, and my phone was already out of warranty. I planned to find an expert in Delhi once I landed. The day before I left, my colleague Andrew saw the cracked glass and suggested the Apple centre in town — but when he found out I had different plans, I couldn't believe that Toughees Telecom is known in California too. Andrew was already a happy customer of theirs from a trip to India. I finally got my iPhone screen replaced by them, and it looks perfect again — they deserve all five stars. Keep your values high!"
"My iPhone had a charging port issue — it was not charging because of a problem with the port. I called them and they said they would fix it. I went there and within 30 minutes they got the job done at a very reasonable price. They were very polite. For iPhone users, this is the place to visit."
"Toughees Telecom is a one-stop shop for all your mobility requirements, whether buying a new device or servicing your existing one — you will get everything here. They also offer mobility solutions like MDM and applications for corporates, and deal in various brands including Samsung, Apple, Lenovo and Nokia. You can also get lucrative exchange offers here with easy EMI options."
"I had a damaged charging jack in my Samsung Galaxy S3 and had been to a number of repair centres without getting it solved. A friend told me about Toughees Telecom, the best mobile repair service centre in South Delhi — my phone was repaired in good time at the best price. Got the best solution to my problem."
"A good place for iPhone repair and other brands too — good service, I have been doing business with them for years. Always recommended. They also sell new phones too."
"My iPhone 7 was having an overheating problem. I went to mobile repair shops near my office in Gurgaon Cyber City but wasn't really convinced by the engineer's attitude. On my way home through the metro station, I found Toughees Telecom, known for premium iPhone repair services in Delhi — it was the right decision. Everything was systematic and the job was done perfectly. The staff were friendly and explained why my phone had the problem and what precautions to take in future."
"Very great and genuine guys I have ever met. I went there for my Samsung Galaxy J7 (2016 model) camera lens repair last year, and they told me in a very positive and honest way, "Don't repair this, otherwise your mobile will go down — it's just a waste of money.""
"I needed the latest Apple iPad, a MacBook and an Apple Pencil, and tried many places without luck — they arranged all of it for my order. Amazing guys, completely trustworthy with a GST-paid bill. Checked the Apple warranty and it's all in order. They also gave me a free screen guard."
"I was very satisfied with Mr Seth's answer that he doesn't support or market on-site home mobile repair visits. I had almost been taken for a ride by a flashy advertisement and ended up with a shabby home visit with zero repair knowledge. It's better to visit professional shops like this and build trust before ever allowing an engineer home visit. I am happy with this company's work — Toughees Telecom is professional and well known for mobile repair."
"Mr Seth, you used to be so easily found on Google Maps just by searching the mobile phone brand keyword — I had to search by your company name directly this time for my iPhone repair issue. Did something happen to the listing? I hope Google restores your genuine listing soon. Best wishes."
"finally able to see your listing , son where are your reviews disappeared . sending my Samsung mobile for repair which I bought recently"
"My iPhone water damaged repair . Was done 100% ok. They are best mobile phone shop I have ever seen. Highly professional and cost friendly too. Best of luck"
Free diagnosis, transparent pricing, and a 90-day warranty on every repair — walk in or book a free doorstep pickup now.
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