Frequently Asked Questions

iPhone battery replacement costs ₹2,200–₹5,800 depending on the model, from iPhone 11 to the latest iPhone 17 series. If Battery Health shows below 80%, replacement usually restores full-day performance. Free diagnosis included.

Samsung Galaxy screen repair ranges from ₹2,800 for A/M series phones up to ₹32,000 for Galaxy Z Fold models with dual screens. S-series and Note phones typically fall between ₹5,500–₹16,000. See our Samsung Repair page.

Samsung battery replacement typically costs ₹1,800–₹4,000 depending on the Galaxy series — A/M series are cheapest, while S23/S24 and Fold/Flip models cost more. We test battery health for free before quoting an exact price.

OnePlus screen repair costs ₹3,000–₹17,000 depending on the series — Nord CE models are cheapest, while flagship OnePlus 11/12 series cost more due to curved AMOLED display pricing. See our OnePlus Repair page.

Phone charging port repair usually costs ₹800–₹2,500 depending on the brand and model. Most charging port issues are caused by lint buildup, a bent pin, or worn-out connector pins, and are repaired same-day at our shop.

Water damage repair cost depends on how much internal corrosion has occurred, typically ranging ₹1,500–₹6,000 for cleaning and component-level repair. The sooner you bring the device in without charging it, the higher the chance of full recovery.

Phone rear or front camera repair typically costs ₹1,500–₹5,000 depending on the brand and model. Blurry photos, a black camera screen, or a cracked camera lens are usually resolved with a straightforward module or glass replacement.

Back glass replacement typically costs ₹1,500–₹4,500 depending on the phone brand and model. This repair replaces just the cracked rear panel without touching the internal motherboard, battery, or cameras, keeping the cost significantly lower.

Laptop screen replacement in Delhi typically costs ₹5,500–₹28,000 depending on the brand, model and panel type (HD, FHD, touch, or OLED). Budget laptops cost less; premium ultrabooks cost more. We quote the exact price after inspection.

Laptop battery replacement generally costs ₹3,500–₹8,500 depending on the brand and model — budget laptops are cheaper, gaming and premium ultrabooks cost more. A battery swap usually restores several hours of backup on an older laptop.

MacBook screen repair costs ₹9,000–₹38,000 depending on the model — MacBook Air and older Retina models are cheapest, while MacBook Pro with Liquid Retina XDR displays cost more. See our MacBook Repair page.

MacBook battery replacement costs ₹4,500–₹9,000 depending on the model. If "Service Recommended" appears under Battery Health in System Settings, or your MacBook shuts down unexpectedly, a battery replacement usually resolves the issue completely.

Laptop keyboard replacement typically costs ₹2,500–₹6,000 depending on the brand and whether individual keys or the full keyboard assembly needs replacing. Backlit and gaming laptop keyboards cost slightly more due to specialised parts.

Laptop motherboard repair cost depends on the specific fault — a component-level chip repair is far cheaper than a full board replacement, typically ranging ₹3,500–₹15,000. Our free diagnosis identifies the exact failed component before quoting.

Dell laptop screen repair costs ₹5,500–₹28,000 depending on the series — Inspiron models are cheapest, while premium XPS and Precision laptops with high-resolution displays cost significantly more. See our Dell Repair page.

HP laptop repair costs vary by issue — screen replacement ranges ₹5,500–₹22,000, and battery replacement ₹3,500–₹7,500, depending on whether it's a budget Pavilion or premium Envy/Spectre/Omen model. Free diagnosis before every quote.

iPad screen repair costs ₹7,000–₹32,000 depending on the model — standard iPads are cheapest, while iPad Pro 12.9-inch with Liquid Retina XDR displays cost the most. See our iPad Repair page.

Samsung Galaxy Tab screen repair costs ₹4,500–₹26,000 depending on the model — Tab A series are cheapest, while Tab S Ultra with large AMOLED displays cost the most. Exact pricing depends on your specific tablet.

Apple Watch screen repair costs ₹3,500–₹15,000 depending on the series, from Series 3 up to Ultra 2. Larger, more advanced displays on newer and Ultra models cost more due to premium part pricing and complexity.

PS5 HDMI port repair typically costs ₹1,500–₹4,000 depending on the extent of the damage. A loose connection or bent pins can often be repaired without a full motherboard replacement, keeping the cost significantly lower.

DSLR camera repair costs vary by issue and camera grade — sensor cleaning starts around ₹600, while shutter or autofocus repair on professional full-frame bodies can reach ₹10,000. We diagnose the exact fault before quoting.

Yes, we recommend replacing a cracked screen even if touch response is unaffected. Cracked glass lets in dust and moisture, can worsen with everyday pressure, and risks cutting your fingers. Getting it replaced early is cheaper and safer than waiting until the display stops working entirely.

Not always. Fast battery drain can be caused by a failing battery, but also by background apps, an outdated operating system, or a charging port that is not delivering a full charge. Our free diagnosis identifies the actual cause before we recommend a battery replacement.

In most cases, yes. A phone that won't power on is usually caused by a battery, charging port, display cable, or motherboard component issue — all of which we can diagnose and, in most cases, repair without needing a full device replacement.

Yes, we replace cracked or shattered back glass panels on iPhone and Samsung models, along with most other major brands, without needing to touch the internal motherboard.

Turn it off immediately, do not attempt to charge it, and bring it to us as soon as possible. Do not use rice or a hairdryer — professional liquid-damage cleaning gives you the best chance of a full recovery.

In most cases, a slow laptop can be significantly improved with an SSD upgrade, additional RAM, or a clean operating system reinstall — all of which we offer. A full replacement is rarely necessary for performance issues alone.

Yes, in many cases. Liquid damage often causes localised corrosion on the logic board rather than complete destruction. Our technicians clean the affected components and carry out chip-level repair wherever possible, rather than defaulting to a full logic board replacement.

It depends on the fault and the laptop's overall condition. During our free diagnosis, we'll give you an honest opinion — including telling you if a new laptop would be a better investment than the repair cost.

Yes, we can replace individual keys in some cases, or the full keyboard assembly if the damage is more extensive, depending on the laptop model and keyboard design.

While not always urgent, a cracked iPad screen should be repaired soon to prevent glass fragments or dust from reaching the digitiser and battery, which can turn a simple screen repair into a more expensive issue over time.

Yes, stick drift is one of the most common controller issues we repair. In most cases, we can fix it same-day by replacing the analog stick module.

Yes, we replace Apple Watch screens across Series 3 through Ultra 2 without needing to replace the entire watch, provided the internal components have not also been damaged.

Yes, sensor cleaning is a routine service we offer for Canon, Nikon, Sony and Fujifilm cameras, typically completed within a day.

We look at three things during diagnosis: the cost of the repair, the overall condition of the rest of the device, and how a replacement would compare in price. If the repair is a fraction of the replacement cost and the device is otherwise healthy, repairing is almost always the smarter option.

No — this is core to how we operate. If a repair is the more sensible option, that is what we will recommend, even though a full replacement or a more expensive part would earn us more. Our reputation in Safdarjung Enclave and South Delhi depends on giving honest advice, not upselling.

We repair mobile phones (all brands), laptops (Dell, HP, Lenovo, Asus, Acer), MacBooks (Air and Pro, Intel and Apple Silicon), Microsoft Surface devices, tablets (iPad, Samsung Galaxy Tab, Lenovo Tab, Kindle), smart watches (Apple Watch, Samsung Galaxy Watch, Noise, boAt, Fire-Boltt), gaming consoles (PS4, PS5) and controllers, and DSLR cameras (Canon, Nikon, Sony, Fujifilm). See our full Repair Services page for details.

We are located at Shop #7, Basement, Mexican Kitchen / California Burrito Building, Main Road, Block B-7, Arjun Nagar, Safdarjung Enclave, New Delhi 110029 — close to Green Park Metro Station, AIIMS and Safdarjung Hospital.

We are open Monday to Saturday, 10:00 AM to 8:00 PM. We remain closed on Sundays.

Walk-ins are always welcome during business hours. For faster service, or if you'd like to arrange doorstep pickup, you can call or WhatsApp us ahead of time.

Repair costs depend on the device, model and specific issue. We always provide a free diagnosis and a clear, written quote before starting any work — so you know the exact cost upfront with no surprises.

Yes, every repair comes with a proper invoice showing the work done, parts used, and cost — including our GSTIN (07ANAPS3719F1Z2) for businesses that need it for accounting purposes.

We accept cash, UPI, and major debit/credit cards at our Safdarjung Enclave shop. For doorstep pickup and drop orders, payment can be made at the time of delivery.

No. The quote we give you after diagnosis is the final price — there are no hidden service, pickup, or delivery charges added on top.

Yes, every repair we perform — whether it's a phone screen, a laptop motherboard, or a console part — is backed by a 90-day service warranty covering both the part and our workmanship.

If the exact issue we repaired recurs within the 90-day warranty period, bring the device back and we'll fix it again at no additional charge, provided the fault isn't due to new physical or liquid damage.

As an independent repair shop, we use high-quality compatible parts — available in premium and standard grades — rather than brand-original parts. We'll explain the options and pricing difference for your specific model before you decide.

If your device is still under an active manufacturer warranty, having it repaired by a third-party shop like ours may affect that original warranty. We'll always flag this to you before starting any repair so you can make an informed decision.

Most mobile screen, battery, and charging port repairs are completed within 45–90 minutes while you wait at our shop.

Simple part replacements (screen, keyboard, battery) are usually completed the same day. Motherboard-level or logic board repairs can take 1–3 days depending on the complexity and part availability.

PS4/PS5 and controller repairs typically take same-day to 2 days. DSLR camera repairs, which often require precision parts, usually take 1–3 days.

Yes, we offer free doorstep pickup and drop-off for customers within approximately 5–7 km of our Safdarjung Enclave shop. See our Areas We Serve page for the full list of covered neighbourhoods.

No, doorstep pickup and drop-off is completely free within our standard service area — it's included as part of our commitment to convenient local service.

Call us at +91 99715 85123 or message us on WhatsApp with your address and device issue, and we'll confirm a pickup time.

Yes. Most repairs — screens, batteries, charging ports, cameras — never require access to your personal data. Our technicians do not browse through your photos, messages, or apps during a repair.

In rare cases (such as certain motherboard or logic board repairs), a data backup or reset may be necessary. We'll always inform you beforehand and recommend backing up your device if this applies.

Toughees Telecom is a GST-registered business (GSTIN: 07ANAPS3719F1Z2) with a physical shop you can visit, a founder (Sachin Seth) who is directly involved in operations, a written 90-day warranty on every repair, and a growing base of repeat customers across South Delhi. Read more on our Testimonials page.